In any employment situation, cultural fit is critical. We often focus on this fact when hiring a permanent employee, but the reality is that work culture matters in even the shortest of temporary assignments.

First of all, what does “cultural fit” mean?  Cultural fit is a combination of motivators, work method, values, and personality. It is a connection between the employee and employer and work environment which contributes heavily to being happy and successful in any position.

Why does it matter? It matters because we are human – we want to thrive and make a difference. We want work to be satisfying and yes, make us look forward to doing it.

How we all approach these human goals is unique to our motivators, work methods, values and personality.

Let’s see some examples:

Company A is made up of hard driving, win at all costs, and the more work hours the better sort of place. Employees are recognized and rewarded for the inroads they make to beat the other guy, internally and externally. Every month/quarter/year is a chase for the big sale or the big innovation. Individual accomplishment and work environment is important to employer and employees alike.

Motivators – The Win individually first, then The Win for the team

Work Methods – Long and hard. Fast and furious.

Values – Recognition as an individual first, then as a team member

Personality – Alpha and confident, thrive on pressure

Company B is made up of hard driving, win at all costs, and work hours are many but not stressed sort of place. Employees are recognized and rewarded for the inroads they make to beat the other guy – but mostly externally. Every month/quarter/year is a chase for the big sale or the big innovation. Collaborative accomplishment and work environment is important to employer and employee alike. Individual accomplishments are also highly sought.

Motivators – The Win for the team

Work Methods – Collaborative/Individual hybrid

Values – Team relationship is a valuable part of the work process

Personality – Confident and has a strong desire for input and feedback.

Company C is a hyper-flexible and intellectually scrappy start up. It is risky in nature because of its life stage. Employees work within and across departments due to necessity and this makes for an extremely collaborative environment. Any losses or missteps are very visible, but so are the wins. High satisfaction is realized because an employee makes a visible difference directly each month/quarter/year.

Motivators – Making a positive difference every day will achieve The Win

Work Methods – Very team collaboration oriented. Very fast and nimble.

Values – Recognition for team wins, individual contribution is secondary.  Work relationships very important

Personality – Entrepreneurial, enjoys the risk/reward ratio

Now for some food for thought:

1. Choose the example which most closely matches your current organization.
2. Now circle back to the short to mid-term staffing requirement.
3. Place a technically strong, resume validated candidate into a company that conflicts with the cultural definitions of the human represented in said resume.
4. Will the result be optimal for either side of the placement?

The outcome is assured to be conflicted at best. Co-workers, Managers, and the Contractor will struggle to understand how to do business well. Communication within each of these 3 scenarios is quite different. Unspoken expectations are quite different. How challenges and successes are handles and communicated are quite different.

All of these are affect optimal success because… employers and contractors are Human.

Let us align motivators, work methods, values, and personality and watch your contracting program thrive.

Sheri Tate is the Director of Marketing at Amick Brown

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The Importance of Cultural Due Diligence

We have all been there. You are a few months in to a new job and something is just not perfect. The work itself is on target, challenging, fulfilling, and not too many surprises. Your colleagues are professional and friendly, but you are floundering around still to find your comfort zone. It is likely that cultural fit is imbalanced between you and your new company.

In the fairly recent past, corporate culture has evolved from the scenario of if you were in business the dark suit went on in the morning, arrived at your cubicle, and preserved the time-honored tradition of being a staunch professional. Now, companies take on all sorts of personalities, expectations, and cultures which range from the still staunch professionals in dark suits and cubicles to bean bags, mandatory relaxation breaks, and shorts/jeans/tshirts as office attire.

The bottom line is that they are all correct! How a company excels in business is driven by their beliefs and success stories. It has become a critical step to not only evaluate skill requirements, but also intimately understand the cultural aspect of a new business.

Organizational culture evolves over time based on attitudes, customs and values that make up a company’s unique social and psychological environment. An organization’s culture touches all aspects of the business and it is expressed in its products, the way it interacts with it employees, customers and the rest of the world. Certainly, it will impact the new employee directly. The subtleties of culture are definitely something that can be sought out and matched to candidates with due diligence.

What is a fit for one candidate may not be suitable for another. You can teach an employee new skills but is hard to train for cultural fit if they don’t fit the mold. When there is a cultural fit, the person will naturally perform consistent with how things are done in an organization. It results in employees being engaged and focused on growth and the organization reaps the benefits. As well, the employee reaps the benefit of loving their job, not only for the skill and professional challenge, but because it is where they thrive psychologically. The opposite is true when there is a cultural mismatch. Studies show that cultural fit positively impacts performance, ability to adopt to changes and retention.

The same principles apply to staff augmentation decisions. It is exceptionally successful to take the culture fit analysis step when hiring contractors. At Amick Brown, we have built our successes on the practice of not only understanding our clients’ cultures, but staying involved after the placement with both the company and the contractor. Ongoing team building puts everyone in a position of positive communication and therefore reduces churn.

Amick Brown’s IT sourcing strategy in recruiting and staffing projects is to ensure that, apart from technical skills, there is a cultural fit both for the customer and the consultant. Our proprietary methodology incorporates thoroughly understanding the client’s cultural personality. We take into consideration the leadership and the communication style of the client’s team. At times the role that we are staffing might need a heavier emphasis on technical skills vs cultural fit. We are realistic about both the positive and negative aspects of the culture and balance our recruiting strategy for each client. We are aware of the need to strike a balance between technical and cultural fit in IT recruiting. We are proud to say that this has helped us to achieve more than 95% consultant retention with our clients. Cultural due diligence in hiring and staff augmentation makes a big difference!

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